Transforming Eurocommerce Bank: Enhancing Operations Through Innovative IT Solutions

 

Problem. Limitations of Eurocommerce Bank’s Software Architecture:

 

• Core System Functionality. The core system's basic standard functionalities limited revenue generation compared to technologically advanced banks.

 

• Dependent Processing Center. The Bank's processing center relied heavily on an external Sponsor Bank, impacting plastic card income.

 

• Terminal Processing Dependency. Payment terminals' popularity was marred by external processing, with a significant share of earnings going elsewhere.

 

• Offices Software Challenges. Office workers lacked suitable software, leading to errors and inefficiencies.

 

• Data Exchange Gaps. Core system lacked automatic data exchange with other software, hindering seamless operations.

 

• Manual Loan Approval. Loan approval processes relied on manual document emailing via Microsoft Outlook.

 

Action. Transforming Operations: Empowered Transformation through Innovative IT Solutions

 

A bold initiative was undertaken to revolutionize Eurocommerce Bank's operations by comprehensively overhauling its IT systems. A series of strategic solutions were meticulously implemented, each tailored to address specific pain points.

 

This encompassed:

​

• Integration of advanced banking core CFT;

• Establishment of a cutting-edge SmartVista-based processing center;

• Creation of a cohesive Data Processing Center;

• Introduction of pioneering technologies such as:

  • 1C Document Management;

  • Proprietary Terminal Processing;

  • Loan Origination Platform;

  • CIO Portal;

  • Employee Qualifier Software;

  • Procurement Process Automation;

  • Bank Library (Wiki);

  • Automated Overdue Debt Management;

  • and Electronic Cashiers.

 

Result.

 

These visionary IT solutions not only revolutionized operations but also solidified the Bank's dedication to innovation, delivering unparalleled customer-centric experiences.